Schuylkill County Special Needs Survey - Frequently Asked Questions

HOW DO I USE THE SPECIAL NEEDS SURVEY APPLICATION?
Follow the instructions to the right to enter information into the online data collection tool. New users must create an account. The process is very simple and you will be able to enter the requested information without additional assistance. Once you create an account, you may enter as many persons as you like. Please try to complete as many of the questions as possible.

I AM NOT SURE IF I SHOULD PARTICIPATE
Register on the site and look over the information being requested. If you are not interested in participating at that point you can delete your entry. You can also contact the Schuylkill County Emergency Management Agency by phone 570-622-3739 with your questions or comments.

HOW WILL THE INFORMATION I ENTER BE USED?
The information will be kept confidential and only be made available to Emergency Response Personnel during an emergency. It will provide emergency responders with the knowledge to locate and promptly assist those individuals who have Special Needs.

WHAT ASSISTANCE CAN I EXPECT AS A RESULT OF PROVIDING THIS INFORMATION?
The knowledge gained from the surveys will enable emergency responders to come to the scene with the necessary equipment needed and alert additional services if necessary, such as an ambulance or wheelchair equipped van.

WHAT IF I DON’T HAVE ACCESS TO A COMPUTER?
Direct computer entry is the most efficient way to get your information into the system. You could ask a family member or friend to help, or utilize a computer at a local library. If you have absolutely no way to access a computer, you can call Schuylkill County Emergency Management Agency at 570-622-3739, and request that a paper copy of the survey be mailed to you. When you return this our staff will then enter your information into the data base.

WILL ANYONE CONTACT ME AFTER I ENTER INFORMATION?
An automated e-mail will be generated on an annual basis to update any information that might have changed. If you complete a paper survey, the annual contact will be by telephone or by mail. If changes to your situation occur before we contact you, please let us know. It is critical that these updates be completed to ensure the most current information is available.

Additionally, the last page of the survey will ask you if you would like the American Red Cross of Schuylkill & Eastern Northumberland Counties to contact you and provide information about how individuals and families can better prepare themselves for disasters. This service is provided at ABSOLUTELY NO COST. If you answer "NO", you will not be contacted.

Everyone is encouraged to better prepare themselves and their families for disasters. A good rule of thumb is that you should be able to survive in your home for 72 hours with no outside assistance. The American Red Cross of Schuylkill & Eastern Northumberland Counties can assist you in meeting this goal.